Privacy Policy

Privacy Policy

Last updated: February 17, 2026

PHAEL FLOR EXPORT (“we”, “our”, “us”) is committed to protecting the privacy and personal data of users visiting www.phaelflorexport.com.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We may collect personal information when you:

  • Submit a contact form
  • Request a quotation
  • Request product samples
  • Request a Technical Data Sheet
  • Communicate with us via email

 

The information collected may include:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Country
  • Product inquiries and technical requirements
  • Any additional information voluntarily provided

 

We do not intentionally collect sensitive personal data.

2. How We Use Your Information

We use your information solely for professional and business purposes, including:

 

  • Responding to inquiries
  • Providing quotations and technical documentation
  • Processing sample requests
  • Managing business relationships
    Improving our services

 

Your data will not be sold, rented, or transferred to third parties for marketing purposes.

3. Legal Basis for Processing

Where applicable, we process personal data based on:

 

  • Your consent (when submitting forms)
  • Legitimate business interest
  • Compliance with legal obligations

 

You may withdraw your consent at any time by contacting us.

4. Data Sharing

Your information may be shared only when necessary with::

 

  • Internal staff responsible for handling inquiries
  • Service providers supporting website hosting or email systems
  • Regulatory authorities when legally required

 

All data processing partners are required to maintain confidentiality and data protection standards.

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

 

Once no longer required, data is securely deleted.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

 

However, no internet transmission can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies to improve user experience and analyze website performance.

 

Cookies may be used to:

  • Monitor website traffic
  • Improve navigation
  • Enhance functionality

 

You may manage cookie preferences through your browser settings.

8. Your Rights

Depending on applicable regulations, you may have the right to:

 

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent

 

To exercise your rights, please contact:

info@phaelflor.com

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

10. Changes to This Policy

PHAEL FLOR EXPORT reserves the right to update this Privacy Policy at any time.
Changes will be published on this page with the updated revision date.

11. Contact Information

For any questions regarding this Privacy Policy or your personal data, please contact:


PHAEL FLOR EXPORT
180, Route circulaire Ankorahotra
Antananarivo, 101
MADAGASCAR
info@phaelflor.com